Terms of service

Welcome to INANIKKAH.

By accessing our website, placing an order or engaging our products and services, you agree to the following Terms of Service. We encourage all customers to read these terms carefully before making a purchase or confirming a booking.

1. PRODUCTS & SERVICES

INANIKKAH offers a range of thoughtfully curated products and services, including:

  • Nikkah Certificates

  • Customised Nikkah Certificates

  • Mirror and Resin Ring Trays

  • Event Signage Boards

  • Nikkah Partitions

  • In-house Event Décor and Setup Services

Our products are designed and prepared with care. Please note that colours, textures, finishes and overall appearance may vary slightly from photographs due to lighting, screen settings, material characteristics and production processes.

2. ORDERS & PAYMENTS

All standard products, including Nikkah certificates, ring trays and event signage boards, are available for purchase directly through the INANIKKAH website.

Customers are responsible for reviewing their selected products, quantities, specifications, customisation details and delivery information before completing payment.

Orders will be processed once payment has been successfully received. Any requests for amendments after payment will be subject to the production stage, availability and approval by INANIKKAH.

For product-related enquiries or clarification regarding specifications, customers may contact us through Instagram DM before placing an order.

3. CUSTOM NIKKAH CERTIFICATES

Customers requesting customised Nikkah certificates are encouraged to place their orders at least 2 months before their event date to allow sufficient time for design discussions, revisions and production.

Customers may share their preferred samples, references or design inspirations through Instagram DM for further discussion.

Customers are responsible for ensuring that all names, dates, wording and other information submitted for customisation are accurate.

Once a design has been approved and production has commenced, further changes may not be possible. Any amendment requests will be subject to the production stage and approval by INANIKKAH.

4. PRODUCT VARIANT & SPECIFICATIONS

While we strive to ensure that all products meet our quality standards, slight variations in colour, texture, materials and finishing may occur.

Photographs displayed on our website and social media platforms are intended to provide a visual representation of our products. Minor differences between photographs and the final product may occur due to lighting, screen settings and the nature of the materials used.

Customers are encouraged to review the product descriptions and specifications provided on our website before placing an order. For further clarification, customers may contact INANIKKAH through Instagram DM.

5. NIKKAH PARTITIONS & EVENT DECORS

Our Nikkah Partition packages are available for purchase through the INANIKKAH website. However, customers are required to contact us via Instagram DM before placing an order to confirm their preferred event date and availability.

Customers must also confirm their venue details and the exact placement and positioning of the Nikkah partition within the event hall before proceeding with payment. This allows our team to coordinate scheduling, logistics, manpower and setup requirements in advance.

Once the event date, venue details and partition placement have been confirmed by INANIKKAH, customers may proceed to place their order and complete full payment through our website.

As we manage multiple events and bookings, each confirmed booking requires advance scheduling, preparation and resource allocation. Customers are therefore responsible for ensuring that all event details and arrangements are accurate before completing their purchase.

All bookings are subject to availability and confirmation by INANIKKAH.

6. DECOR SETUP & HANDLING 

Our team will typically arrive approximately 2 hours before the wedding ceremony to carry out the setup, subject to the agreed arrangements and venue accessibility.

Transport, delivery and setup are included in the applicable package pricing, unless otherwise stated.

All Nikkah partitions and décor setups must remain at their confirmed placement once installed. Customers, venue staff and other parties are not permitted to move, reposition or dismantle the setup.

As our team coordinates multiple events and bookings, we are unable to accommodate requests to relocate the setup after installation.

INANIKKAH will not be held responsible for damage resulting from unauthorised movement, handling or relocation of the setup by customers, venue staff or other parties.

Our team is responsible for ensuring that the setup is properly installed and handed over in the agreed condition.

7. DAMAGE OR MISSING ITEMS

Any décor items found broken, damaged, stained or missing following the event may incur a S$120 damage fee, where applicable, to cover the cost of repair or replacement.

All décor items are prepared, transported and installed with care.

Customers are expected to handle all provided items responsibly throughout the event and ensure that the setup remains in its agreed condition.

Any concerns regarding the condition of the setup should be raised with our team as soon as possible.

8. PRICING & CUSTOM STYLING 

Our standard product and package prices are displayed on the INANIKKAH website and are subject to change where necessary.

Custom styling requests for Nikkah partitions and décor services may be considered depending on availability, design requirements and logistical feasibility. Additional charges may apply depending on the complexity, materials and preparation required.

Customers may contact INANIKKAH via Instagram DM to discuss their preferred designs and styling requirements before confirming their bookings.

All custom styling arrangements and applicable charges must be agreed upon before payment.

9. CANCELLATIONS, REFUNDS & RETURNS

Due to the personalised, made-to-order and event-specific nature of many of our products and services, INANIKKAH generally does not accept returns, exchanges or refunds for change of mind, incorrect selections or changes to personal or event arrangements.

For customised products, cancellations or amendments may not be possible once production has commenced.

For confirmed Nikkah Partition and décor bookings, cancellations and refunds are generally not accepted due to advance scheduling, preparation and resource allocation.

For concerns relating to damaged or defective products, incorrect orders or exceptional circumstances, customers may contact INANIKKAH for assessment and an appropriate resolution, where applicable.

Nothing in this policy is intended to exclude any rights customers may have under applicable Singapore law.

10. EVENT DATE, VENUE & PLACEMENT CHANGES

Requests to change confirmed event dates or venues may be considered, subject to availability and approval by INANIKKAH. Customers are required to notify us as early as possible so that we can assess the feasibility of the requested changes.

However, changes to the confirmed Nikkah partition placement will not be permitted once the booking has been finalised and full payment has been completed. This is to ensure that all setup arrangements, logistics, manpower and resources are properly coordinated in advance, particularly as we manage multiple bookings and events.

Customers are strongly advised to confirm their event date, venue and exact partition placement with our team before completing their order.

Any approved changes to event dates or venues will be communicated directly to the customer.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, all content on the INANIKKAH website and social media platforms, including designs, photographs, graphics, logos, written content and branding, belongs to or is used by INANIKKAH with appropriate permission.

Such content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.

12. WEBSITE INFORMATION

We make reasonable efforts to ensure that all information displayed on our website is accurate and up to date.

However, minor variations may occur between photographs displayed online and final products due to lighting, screen settings, material characteristics and production processes.

INANIKKAH reserves the right to update product descriptions, pricing, availability and website content where necessary.

13. GOVERNING LAW

These Terms of Service are governed by and interpreted in accordance with the laws of Singapore.

Any disputes arising from the use of our website, products or services will be handled in accordance with applicable Singapore laws.

14. CONTACT US

For product enquiries, order-related concerns, customisation requests or Nikkah Partition bookings, customers may contact INANIKKAH through Instagram DM.

For general enquiries:

Email: inacompany.sg@gmail.com